Privacy Policy

Effective Date: February 11, 2026

At ADAM MEROË (“the Maison,” “we,” “our,” “us”), we are committed to protecting the privacy, security, and integrity of your personal information. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from the Maison.

Please review this Policy carefully.

1. INFORMATION WE COLLECT

1.1 Information You Provide
When you interact with ADAM MEROË, you may provide your full name, shipping and billing addresses, email address and phone number, payment information processed securely by our payment partners, order history including purchases and returns, and communications with our Concierge team. We do not store full payment card details.

1.2 Information Collected Automatically
When you browse our website, we may collect device information (IP address, browser type, operating system), usage data (pages viewed, time spent, navigation paths, referral sources), and cookies and tracking technologies. You may manage cookies through your browser settings.

1.3 Information from Third Parties
We may receive information from trusted service providers assisting with payment processing, fraud prevention, and shipping and fulfillment. Only the minimum necessary information is shared.

2. HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, communicate regarding purchases, support, and account updates, improve our services and personalize your experience, prevent fraud and enhance security, comply with legal obligations, and send marketing communications with your consent. You may opt out of marketing at any time.

3. DATA SHARING & THIRD-PARTY SERVICE PROVIDERS

We do not sell, rent, or trade your personal information. We share information only with trusted partners, including payment processors, shipping partners, fraud prevention services, analytics providers, and customer support tools. All partners are contractually required to protect your data.

Our store is hosted by Shopify Inc., which stores your data through secure systems. For details, refer to Shopify’s Privacy Policy.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience. Essential cookies are required for site functionality. Performance cookies analyze site usage. Functional cookies remember preferences. Targeting cookies support marketing relevance. You may disable cookies, though some features may be affected.

5. DATA RETENTION

We retain personal information only as long as necessary to fulfill orders, provide support, meet legal and tax obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

6. DATA SECURITY

We implement industry-standard security measures, including SSL encryption, restricted access to personal data, and regular monitoring and assessments. While no system is entirely secure, we are committed to protecting your information.

7. YOUR RIGHTS & CHOICES

7.1 General Rights
You may request access to your personal information, correction of inaccurate data, deletion of your information (subject to legal exceptions), and opt-out of marketing communications.

7.2 California Privacy Rights (CCPA)
California residents have the right to know what data we collect, the right to delete personal information, the right to opt out of data sale (we do not sell data), and the right to non-discrimination.

7.3 European Union Residents (GDPR)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. Our legal basis for processing your data is the performance of a contract (fulfilling your order). You may also lodge a complaint with your local data protection authority.

7.4 Canadian Residents (PIPEDA)
If you are located in Canada, your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information, request corrections, and withdraw consent to its use, subject to legal or contractual restrictions. To exercise these rights, contact us directly.

7.5 Exercising Your Rights
For assistance, contact us here. Response time: 24–48 hours.

8. CHILDREN’S PRIVACY

Our website and products are intended for adults 18+. We do not knowingly collect information from children. If such data is discovered, it will be deleted promptly.

9. CHANGES TO THIS POLICY

We may update this Policy periodically. The “Effective Date” reflects the most recent revision. Material changes will be communicated via email or website notice.

10. CONTACT

For assistance, contact us here. Response time: 24–48 hours.